All testimonials are available to be inspected on request with the personal details blacked out to preserve confidentiality.
“Fantastic! Excellent service provided from caring, professional staff. It really helped me to know that you were fighting for me and made an awful ordeal much more bearable. THANK YOU!”
“The customer service was excellent – I spoke to Katie, my caseworker, Tracy and Steve who always put my mind at ease by being supportive and having time to answer my worries. I always felt I could pick up my phone If I had to or needed to”
“Excellent – all your staff have been superb and demonstrate a very caring and empathetic side to a profession not associated with kindness. Never had to deal with court/ lawyers before and you all made it less stressful. “
“Extremely satisfied – Katie immediately put my mind at rest regarding the letter I had received, and I felt confident that she grasped my case and my wishes regarding the plea”
J. DONLON –
“I would unhesitatingly recommend Steven for anyone facing charges relating to any motoring offence, as an exceptionally knowledgeable, skilled, genuinely caring lawyer who is completely interested in getting the absolutely best results for his clients in any circumstances, however they may first appear.
I am so very grateful to Steven for everything he has done for me”
“Forrest Williams were very efficient could not wish for a better service”
“Absolutely superb. Tracy was a tower of strength and was professional, reassuring and extremely competent. I have nothing but praise for this woman and the service she has provided.
Many many thanks.
“Your customer care goes beyond all expectations, never once have I been made to feel a nuisance, you have always spoken to me with kindness, understanding and reassurance, Katie, Helen and Steve made a very stressful time a lot easier to bare, in fact I shall miss you all!”
“I know I’ve said it before, but I really did strike gold when I found you on the internet, from our first conversation you put me at ease, your company has true family values and is “human” to speak to, everyone cares!! There really are no words that express how so completely satisfied we are with everything you have done for us, you should be very proud of excellent staff and an excellent business, it has been a total joy getting to know you all! J”
“Many thanks for a first class service for my trial from start to finish I received a second to none service from yourself and your team. I was informed every step of the way and I was treated with respect not a number. I would also like to say thank you to Helen she was great answered all my concerns throughout – a credit to your company. I would say to anyone facing a drink drive charge to make you there first point of contact for their sake – brilliant service again and I wish you and your team all the best in the future”
“Very good. I spoke with both Helen and Tracy before the court day. I found both very thorough in explaining the process and of what to expect on the day. They were professional, friendly and efficient given the time scale. “
“I would like to say that I am extremely pleased with the service I received from Steve and Tracy with respect to my son’s case.
Tracy was always very prompt in replying to emails and returning phone calls. Her advice and help were always very specific and tailored to our needs.
Her communication skills are extremely advanced as was able to explain legal matters and proceedings to us in a way we could comprehend and at the same time reassure us. Her caring attitude was conveyed to us at all times. “